--- title: Enhance Roaming Calls Deliver Optimal Experience (VHE) description: Maximize revenue and ensure seamless call completion with TOMIA's VHE service. Overcome dialling challenges and recover lost international call payments. --- ###### Network # Virtual Home Environment (VHE) TOMIA’s VHE services enable operators to complete roaming calls and ensure that their subscribers benefit from the best user experience while roaming. ![](https://tomiaglobal.com/hubfs/Products-T3/Network/Products-_VHE_690x480.jpg) ## Market Challenges Once abroad, travelers often face dialing obstacles, such as unfamiliarity with the visited network dialing formats, prefixes, and local languages. See how we support these challenges** ## QoS Roam-Like-At-Home regulations that define wholesale cap charges have significantly impacted margins. On the other hand, it has boosted usage. Consumption habits are also changing, with many users opting for voice apps like OTT instead of traditional voice communication. Operators are under pressure to deliver better financial results and the best roaming experience to ensure their position in the mobile communication value chain. ## VoLTE Unlike traditional CS (Circuit Switch) voice, VoLTE calls are routed back home. The home network is unable to resolve local calls if they are dialed without the international prefix. This can drastically affect the satisfaction of unaware outbound roamers as they can experience different behaviors for the same call depending on whether they are roaming on a VoLTE or non-VoLTE network. ## Short Codes When roaming, subscribers can’t access the value-added services they enjoy when at home such as: voice mail or toll-free numbers, if no translation to the international number is available. To address this requirement, network operation teams need to constantly track and provision frequent worldwide numbering plan changes. However, network nodes are not designed to cover the underlying complexity, and any missing information can cause degraded QoS and a reduced call completion rate. ## Protecting Operators’ Revenue and Assuring Seamless Call Completion TOMIA’s VHE service overcomes international dialing difficulties by automatically completing calls and gaining international call payments that would be lost otherwise.  ![Products-_VirtualHomeEnv_570x570](https://tomiaglobal.com/hubfs/Products-T3/Network/Products-_VirtualHomeEnv_570x570.jpg "Products-_VirtualHomeEnv_570x570") ### Provide subscribers with home-like experience Determining where and how the dialed number should be corrected based on smart algorithms, and a vast numbering plan database and knowledge. - Seamless call completion and post-dialing SMS notification in real-time. - VoLTE VHE ready for home-local and geo-local call completion. - Short codes and toll-free numbers completion, supported by a value-added global services database. - Compatible with INAP, CAMEL, and SIP traffic, with the full support of inbound and outbound roaming, prepaid and postpaid mechanisms. - CLI delivery not bound to specific international carrier. - Rich user interface with business and near real-time operational dashboards. - Deployed on Cloud or on an NFV architecture. ###### Relevant marketing assets ## Extra Cost Savings in One Click Steering On Demand allows operators and groups to respond quicker to market dynamics and gain granular control over roaming costs. Find out how much you could save. [Calculate your business case**](https://tomiaglobal-25897194.hs-sites-eu1.com/businesscase-steeringondemand?hsLang=en) ###### Our customers ## Case Studies ** ** ###### Pain-Free Home Calling Process Using VoLTE VHE to help roaming subscribers dial home as if they’d never left. [Read the Success Story**](https://tomiaglobal.com/insights/pain-free-home-calling-process?hsLang=en) ###### Preparation is not Just Sensible, but Essential Bringing three products together to enable VoLTE roaming. [Read the Success Story**](https://tomiaglobal.com/insights/preparation-is-not-just-sensible-but-essential?hsLang=en) ###### VoLTE Is Vital to Ensure Continuity of Voice Services Be ready for the 2G/3G networks sunset with no interruption to service. [Read the Success Story**](https://tomiaglobal.com/insights/volte-is-vital-to-ensure-continuity-of-voice-services?hsLang=en) ## Related Resources [![](https://tomiaglobal.com/hubfs/Imported_Blog_Media/spark-tomia-news-1.jpg) ](https://tomiaglobal.com/insights/spark-new-zealand-and-tomia-talk-about-the-importance-of-volte-roaming?hsLang=en) News June 2, 2022 #### [Spark New Zealand and TOMIA talk about the importance of VoLTE Roaming](https://tomiaglobal.com/insights/spark-new-zealand-and-tomia-talk-about-the-importance-of-volte-roaming?hsLang=en) [Read more**](https://tomiaglobal.com/insights/spark-new-zealand-and-tomia-talk-about-the-importance-of-volte-roaming?hsLang=en) [![](https://tomiaglobal.com/hubfs/Imported_Blog_Media/tomia-blog-12-e.jpg) ](https://tomiaglobal.com/insights/operators-must-prioritize-volte-roaming-nowcloud-numbers-offers-csps-a-way-to-monetize-their-number-inventory-2?hsLang=en) Blog December 7, 2021 #### [Operators Must Prioritize VoLTE Roaming Now](https://tomiaglobal.com/insights/operators-must-prioritize-volte-roaming-nowcloud-numbers-offers-csps-a-way-to-monetize-their-number-inventory-2?hsLang=en) [Read more**](https://tomiaglobal.com/insights/operators-must-prioritize-volte-roaming-nowcloud-numbers-offers-csps-a-way-to-monetize-their-number-inventory-2?hsLang=en) [![](https://tomiaglobal.com/hubfs/Imported_Blog_Media/tomia-blog-13c.jpg) ](https://tomiaglobal.com/insights/volte-roaming-challenges-that-operators-must-not-ignore-2?hsLang=en) Blog December 14, 2021 #### [VoLTE Roaming Challenges that Operators Must not Ignore](https://tomiaglobal.com/insights/volte-roaming-challenges-that-operators-must-not-ignore-2?hsLang=en) [Read more**](https://tomiaglobal.com/insights/volte-roaming-challenges-that-operators-must-not-ignore-2?hsLang=en) ## Discover more ** ** Steering of Roaming (IPN) Optimizing roaming costs with automated steering of roaming services. [Learn more**](https://tomiaglobal.com/steering-of-roaming?hsLang=en) Campaign Management (Sparx) Delivering personalized messaging for targeted roamers at the right time. [Learn more**](https://tomiaglobal.com/campaign-management?hsLang=en) VoLTE Roaming Flexible solutions to efficiently operate and optimize VoLTE Roaming. [Learn more**](https://tomiaglobal.com/volte-roaming?hsLang=en) #### Request a demo ![](https://tomiaglobal.com/hubfs/user-modal.png) ### Request a demo ###### chief technology officer ** Lorem ipsum dolor sit amet, consectetur adipiscing elit. Proin maximus ac felis nec sollicitudin. In lacinia nibh quis tincidunt ornare. Maecenas eu feugiat quam. Fusce vel pellentesque quam, vel egestas enim. Duis sagittis porttitor turpis, at consequat nulla semper eu. Cras et pharetra sapien, eu varius massa. Pellentesque fermentum tortor eget enim dignissim, nec laoreet sapien iaculis. Mauris vitae ante turpis. 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