--- title: Driving Revenue Through Travel Insurance Offers description: Discover how a mobile operator drove revenue through innovative travel insurance campaigns, powered by TOMIA’s Travel Revenue Creation service. image: https://tomiaglobal.com/hubfs/Case%20Studies/Travel%20Insurance%20Use%20Case.jpg --- ###### Case studies # Driving Revenue Through Travel Insurance Offers Redefining Roaming: A Smart Path to Grow Enterprise Revenue. ![Travel Insurance Use Case](https://tomiaglobal.com/hs-fs/hubfs/Case%20Studies/Travel%20Insurance%20Use%20Case.jpg?width=570&name=Travel%20Insurance%20Use%20Case.jpg "Travel Insurance Use Case") ![](https://tomiaglobal.com/insights/assets/img/orange-big.png) ## About the client Under NDA. ###### Regions served Europe ###### Provided solutions [ Sparx ](https://tomiaglobal.com/volte-roaming) ![](https://tomiaglobal.com/hubfs/Case%20Studies/Travel%20Insurance%20Use%20Case.jpg) [Challenge ** ](https://tomiaglobal.com/insights/driving-revenue-through-travel-insurance-offers#challenge) [Solution ** ](https://tomiaglobal.com/insights/driving-revenue-through-travel-insurance-offers#solution) [Result ** ](https://tomiaglobal.com/insights/driving-revenue-through-travel-insurance-offers#result) ## Challenge Mobile operators face a growing challenge: while traffic volumes rise, especially on data services, despite the expansion of VoLTE and 5G roaming offering some relief, revenue per roamer continues to decline. The widespread adoption of Roam Like at Home (RLAH) or other formats of travel passes across regions is driving down global average retail roaming revenues. To counter this trend, operators increasingly look beyond traditional models, shifting focus to the enterprise market as a strategic path to sustainable growth. Our customer introduced an innovative travel offering by partnering with an insurance company to offer subscribers travel protection against illness and accidents while abroad. The success of this initiative relied on close collaboration across companies and departments, aligning multiple requirements to deliver a seamless experience. ## Solution TOMIA’s [Travel Revenue Accelerator](https://tomiaglobal.com/travel-revenue-accelerator) service, powered by [Sparx](https://tomiaglobal.com/campaign-management), acts as a campaign orchestrator, enabling two-way interactions with subscribers and seamless integration with multiple systems to support travel insurance campaigns. Before triggering a campaign, the service performs several checks to ensure relevance and compliance. It analyzes real-time roaming signaling registration data to detect meaningful mobility events, specifically the start and end of travel. Subscriber segmentation plays a key role in campaign targeting, creating multiple business opportunities. For instance, due to billing requirements, only postpaid subscribers are eligible for travel insurance offers. Communication policies like opt-out preferences are also respected as part of the campaign logic. The service streamlines system integration by connecting with various systems to retrieve subscriber profiles, which are part of the campaign workflow. Dynamic, personalized messages are configured to support interactive engagement until the subscriber activates the travel insurance service. Once activated, the enterprise system is notified, and the campaign continues to monitor travel status. When the subscriber returns home, the service automatically triggers a deactivation notification, ensuring the insurance coverage ends appropriately.   ## Result As part of the trial period, the service reported a conversion rate of 3% for all the campaigns delivered. By leveraging Sparx’s existing core network integrations and real-time monitoring of international roaming, Travel Revenue Accelerator significantly reduced time to market for launching travel insurance campaigns. It streamlined the integration process across multiple systems and environments, acting as a central hub for campaign configuration. With this unified approach, it was easier to implement and maintain customer’s business requirements and policies. Beyond traditional roaming use cases, Travel Revenue Accelerator enables new ways to engage subscribers and generate new wholesale and retail revenues. From promoting travel experiences and local services to powering geo-based security alerts and business intelligence, it creates a flexible platform for innovation and growth. --- To learn how operators can lead high-impact travel campaigns focused on the enterprise segment, download the Travel Revenue Accelerator brochure. [![Download Travel Revenue Accelerator Brochure](https://hubspot-no-cache-eu1-prod.s3.amazonaws.com/cta/default/25897194/interactive-247304022223.png) ](https://tomiaglobal.com/hs/cta/wi/redirect?encryptedPayload=AVxigLLrev32xd660HauKCNrhJLCbuMyFvcm8Qf4wECkydQiWAnVhnKtRiEKmnZGeitORkv774q%2F%2Fm8odLdkTXfHWz1RxWc9Qz32Q0r3HL4o2mm7XCU4N9Ku3MRs5G8IicIlkiqB2fbJLHZ7XTSFP2sT8YPrDy7798USM4oPXgkaL5o5PZMAuLyNjQ%3D%3D&webInteractiveContentId=247304022223&portalId=25897194) ![](https://tomiaglobal.com/hubfs/quotes.svg) ###### From our client Nam vulputate erat sed ipsum convallis, vitae egestas justo fringilla. Integer in rutrum nibh. Nulla eu urna egestas, venenatis enim a, imperdiet magna. Aenean a nisl accumsan, varius odio commodo, egestas purus. Vivamus accumsan erat felis, in tempus sapien vehicula at. In et lacinia est, non malesuada quam. Maison John ###### Chief Technology Officer ###### Our customers ## Case studies ** ** ###### VoLTE Is Vital to Ensure Continuity of Voice Services Be ready for the 2G/3G networks sunset with no interruption to service. [Read the Success Story**](https://tomiaglobal.com/insights/volte-is-vital-to-ensure-continuity-of-voice-services) ###### Preparation Is not Just Sensible, but Essential Bringing three products together to enable VoLTE roaming. [Read the Success Story**](https://tomiaglobal.com/insights/preparation-is-not-just-sensible-but-essential) ###### 5G NSA Analytics to Improve Roaming QoS Analytics plays a fundamental role in measuring and ensuring SLAs. [Read the Success Story**](https://tomiaglobal.com/insights/5g-nsa-analytics-to-improve-roaming-qos) ## Interested in Learning More? Connect with a TOMIA expert today [Contact Us](https://tomiaglobal.com/contact-us) #### Request a demo ![](https://tomiaglobal.com/hubfs/user-modal.png) ### Request a demo ###### chief technology officer ** Lorem ipsum dolor sit amet, consectetur adipiscing elit. Proin maximus ac felis nec sollicitudin. In lacinia nibh quis tincidunt ornare. Maecenas eu feugiat quam. Fusce vel pellentesque quam, vel egestas enim. Duis sagittis porttitor turpis, at consequat nulla semper eu. Cras et pharetra sapien, eu varius massa. Pellentesque fermentum tortor eget enim dignissim, nec laoreet sapien iaculis. Mauris vitae ante turpis. Praesent fringilla, lacus quis feugiat vulputate, erat lectus molestie diam, at ultricies libero nisi ac arcu. ** ```json { "@context" : "https://schema.org", "@type" : "BlogPosting", "author" : { "@type" : "Person", "name" : "Tomia", "url" : "https://tomiaglobal.com/insights/author/tomia" }, "dateModified" : "2025-07-21T10:00:43.706Z", "datePublished" : "2025-05-26T22:15:00.000Z", "headline" : "Driving Revenue Through Travel Insurance Offers", "image" : [ "https://tomiaglobal.com/hubfs/Case%20Studies/Travel%20Insurance%20Use%20Case.jpg" ], "mainEntityOfPage" : { "@id" : "https://tomiaglobal.com/insights/driving-revenue-through-travel-insurance-offers", "@type" : "WebPage" }, "publisher" : { "@type" : "Organization", "logo" : { "@type" : "ImageObject", "url" : "https://tomiaglobal.com/hubfs/TOMIA%20Logo%20without%20Beyong%20Connections.png" } } } ```